Security

YOUTH ESCORT POLICY (YEP)

Friday and Saturday
4:00 PM until close*
*or at any other time at the discretion of management

Please note: The Youth Escort Policy can be implemented at management’s discretion at any other day and time when it is deemed appropriate or necessary by management, security and/or local authorities.

The policy is in effect for the entire mall except stores with exterior entrances; including: Von Maur, Hobby Lobby, The Cheesecake Factory, Dick’s Sporting Goods, JCPenney, Total Wine, and Dave & Buster's.

The policy includes the walkways and any corridor leading to the mall. In addition, unsupervised shoppers under the age of 18 will not be permitted to congregate in the mall parking lot or exterior common areas.

The policy states:

  1. West Towne visitors under 18 are required to be accompanied by a parent or guardian 21 years or older on Friday and Saturday evenings after 4 PM, or at any other time the policy is in effect.
  2. Security will begin monitoring those entering the center at 4 PM on Friday and Saturday evenings.
  3. Unescorted youth shopping prior to 4 PM on Friday and Saturday evenings must leave the mall by 4 PM or be joined by a parent or guardian.
  4. Unescorted youth will be asked to leave the center after 4 PM on Fridays and Saturdays, or any other time the policy is in effect.
  5. Individuals utilizing public or other forms of transportation must schedule their departure time to ensure compliance with the 4 PM youth/guardian policy.
  6. Individuals in violation of the West Towne YEP program or in violation of any posted mall rules that refuse to leave the mall when requested to do so by mall security officers may be prosecuted for trespassing.
  7. Proof of age will be required if the age of the youth and/or parent or legal guardian is not easily determined. Those whose age cannot be determined and who lack identification will be asked to the leave the property.
  8. Acceptable identification includes a driver’s license, state or military identification card, passport or visa.
  9. Youth under 18 working in the mall will be allowed to access without parent or legal guardian, proof of work status will be required and employees must go directly to place of employment and must leave the mall at the conclusion of their work shift, if after 4 PM on Friday and/or Saturday evenings, or at any other time the policy is in effect.
  10. One parent, over 21 years of age, may escort all his/her children. Additionally, one parent or guardian, over 21 years of age, may escort up to 3 youths, at least one of the youths must be the child of the parent or guardian.
  11. Parents or guardians are responsible for the actions of the escorted youth.
  12. Any person violating the posted rules of behavior will be asked to leave West Towne.
  13. If an escorted youth is banned from the center, the adult escort will also be banned for the same period.
  14. Security personnel are responsible for enforcing this policy and the procedures.
  15. West Towne YEP guidelines are posted at all mall entrances.

Effective date: July 28, 2017

See our Behavioral Code of Conduct


Suggested Safety Tips for Shopping

  • Note your parking location.
  • Remember to lock your car.
  • If you're shopping with family or friends, prearrange a place and a time to meet.
  • Never leave children unattended. If your child wanders away, please contact mall security for assistance.
  • Teach your children their full name....as well as yours.
  • Carry a current photo of your child with you.
  • Don't leave packages or other personal property unattended.
  • Guard your handbag, wallet and credit cards...don't flash your cash.
  • Always have keys in hand before you reach your car.
  • Check your car from a distance to make sure no one is loitering near it.
  • Always lock car doors as soon as you get inside.
  • Always be aware of your surroundings.
  • If you notice anything suspicious, report it to mall security.
  • Never hesitate to ask for assistance.